Privacy Policy

01. Collection of Personal Information

When you register, place an order, contact support or interact with our website, we may collect information including:

• Full name
• Email address
• Mobile number
• Billing and shipping addresses
• Order details and purchase history
• Account and registration information
• Payment-related transaction information

You may browse certain sections of our website without registering. However, completing a purchase requires the information necessary to process the order.

We may also use contact information to communicate product updates, offers and promotional messages, subject to applicable consent requirements and preferences.

02. How We Use Your Information

We use personal information to provide, maintain and improve our services.

Your information may be used to:

• Process and fulfill customer orders.
• Manage accounts and transactions.
• Coordinate shipping and delivery.
• Respond to customer enquiries.
• Resolve complaints and disputes.
• Improve website functionality.
• Understand shopping preferences.
• Share relevant product updates.
• Detect and prevent fraudulent activity.
• Maintain website security.
• Comply with legal requirements.

Website Activity and Technical Data

We may collect technical information such as IP addresses, browser type, device information and browsing activity.

This information helps us identify technical issues, understand website performance, improve security and enhance the shopping experience.

03. Security Precautions

TinyQuest takes reasonable technical and organizational precautions to safeguard customer personal information.

We use security measures intended to protect data against unauthorized access, misuse, loss, alteration and disclosure.

Information may be processed through trusted service providers that apply appropriate security safeguards.

Customers should keep their account credentials private and avoid sharing sensitive information with unauthorized individuals.

04. Information Sharing & Disclosure

We may share personal information where necessary to provide our services, fulfill orders, comply with legal obligations or otherwise as permitted by applicable law.

4.1 Trusted Service Providers

We may share relevant customer details with trusted service providers, including:

• Payment processing providers
• Shipping and logistics partners
• E-commerce and website hosting providers
• Customer support service providers
• Technology and operational partners

These providers receive information needed to perform their services and are expected to apply appropriate confidentiality and security safeguards.

4.2 Legal Disclosures

We may disclose personal information where reasonably necessary to:

• Comply with legal obligations.
• Respond to lawful government requests.
• Enforce website terms and policies.
• Investigate potential fraud.
• Address security or technical issues.
• Protect lawful rights and safety.

4.3 Aggregated Information

We may use aggregated or non-identifiable information to analyze trends, improve services and understand website performance.

05. Links to Third-Party Websites

Our website may contain links to websites operated by third parties.

These websites may have separate privacy policies, terms and information collection practices.

TinyQuest does not control the privacy practices or security measures of independent third-party websites.

We recommend reviewing their privacy policies before providing personal data.

06. Marketing Communications

We may send information about new toys, product collections, promotions and special offers in accordance with applicable law and your preferences.

You may opt out of non-essential marketing communications by:

• Clicking the unsubscribe option in promotional emails, where available.
• Updating communication preferences through available account settings.
• Contacting our customer support team.

Opting out of promotional messages does not prevent essential notifications, such as order confirmations, payment updates and shipping information.

07. Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including:

• Completing customer transactions
• Providing customer support
• Maintaining purchase records
• Resolving disputes and complaints
• Meeting tax and accounting obligations
• Preventing fraud and misuse

When information is no longer required, appropriate steps may be taken to delete, anonymize or securely dispose of it, subject to applicable law.

08. Privacy & Security Disclaimer

TinyQuest strives to provide accurate information, dependable services and a secure online shopping experience.

However, we cannot guarantee that the website will always operate without interruptions, errors or technical issues.

To the extent permitted by applicable law, use of our website is subject to the terms, limitations and conditions published on our platform.

We are not responsible for the independent content, services or privacy practices of external websites linked from our store.

09. Your Privacy Choices

You may contact us regarding your personal information, including requests to access, correct, update or delete information where such rights are available under applicable law.

Certain information may need to be retained to fulfill legal obligations, complete transactions, resolve disputes or protect legitimate business interests.

We review privacy-related requests in accordance with applicable legal requirements.

10. Changes to This Privacy Policy

TinyQuest may update this Privacy Policy periodically to reflect changes in business operations, technology, legal requirements or customer services.

Any revised policy will be published on this page.

We recommend reviewing this page regularly to remain informed about how we handle customer information.

11. Contact Information

If you have questions, concerns or requests regarding your privacy or personal information, please contact us.

Brand Name: TinyQuest

Website: trendytroves.co.in

Email: care.tinyquest@gmail.com

Our customer support team will assist with privacy-related enquiries.